Billing & insurance
Novant Health Infectious Disease Specialists accepts most common insurance plans. See below for a list of plans commonly accepted by Novant Health practices. If you do not see your insurance plan listed or have questions about your coverage, contact your insurer or one of our offices before you appointment.
All insurance co-payments and deductibles are due at the time of service and are collected at check-in. If we do not have a contracted arrangement with your insurance plan, you are expected to pay in full at the time of service. We accept cash, debit cards, checks and most major credit cards.
We gladly file your medical charges with your insurance carrier. If payment has not been received within 45 days of filing, you are notified and asked to contact your insurance company.
Online bill pay
For your convenience you can pay bills from our office online. This service allows you to pay your bills quickly and securely. Access now »